At SEAMLESS CREATIVES MANILA, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, submit an inquiry, apply for opportunities, or engage our services.
This Policy is intended to comply with applicable Philippine data protection laws, including Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations.
1. Information We Collect
Depending on how you interact with us, we may collect:
Information You Provide
This may include:
Name
Company or organization
Job title or role
Email address
Telephone or mobile number
Project or campaign details
Production requirements
Budget information
Creative briefs and references
Messages and correspondence
Information submitted through contact or inquiry forms
Information provided when applying for employment, freelance, production, or creative opportunities
Production-Related Information
When necessary for a project, we may process information relating to:
Clients and authorized representatives
Talent and performers
Crew members
Production suppliers
Locations and location representatives
Freelancers and contractors
Production schedules
Releases, permits, and other project documentation
Some production activities may involve photographs, video recordings, voice recordings, or other media containing identifiable individuals.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser and device information
Operating system
Pages visited
Referring website
Approximate location
Date and time of access
Website interaction and usage information
We may use cookies and similar technologies to operate, secure, analyze, and improve our website.
3. How We Use Your Information
We may process personal information for legitimate and specified purposes, including to:
Respond to inquiries and requests;
Discuss potential projects;
Prepare proposals, estimates, and production plans;
Communicate with clients and production partners;
Deliver contracted services;
Coordinate production activities;
Manage talent, crew, suppliers, and locations;
Process applications and recruitment inquiries;
Improve our website and services;
Maintain business and financial records;
Send relevant communications where permitted;
Protect our systems and prevent fraud or misuse; and
Comply with legal and regulatory obligations.
We follow the principles of transparency, legitimate purpose, and proportionality when processing personal information.
4. Legal Basis for Processing
Depending on the circumstances, we may process personal information when:
You have provided consent;
Processing is necessary to perform or take steps toward a contract;
Processing is necessary to comply with a legal obligation;
Processing is necessary to protect legitimate interests, provided those interests do not override your fundamental rights and freedoms; or
Processing is otherwise permitted by applicable law.
Where consent is the appropriate basis for processing, you may withdraw your consent subject to applicable legal or contractual limitations.
5. Sharing of Personal Information
We may share relevant personal information with trusted third parties when necessary for legitimate business or production purposes.
These may include:
Production companies and production partners
Freelancers and contractors
Directors, producers, and creative professionals
Casting and talent agencies
Equipment and studio providers
Location providers
Post-production vendors
Cloud and technology providers
Professional advisers
Payment and financial service providers
Government agencies or authorities where legally required
We only share information that is reasonably necessary for the relevant purpose.
Where third parties process personal information on our behalf, we take reasonable steps to require appropriate confidentiality, privacy, and security safeguards. The NPC recognizes that relationships with personal information processors should be covered by appropriate agreements.
6. International Transfers
Some of our technology platforms, cloud services, production partners, or service providers may process information outside the Philippines.
Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that appropriate privacy and security safeguards are in place and that the processing remains consistent with applicable data protection requirements.
7. Cookies and Analytics
Our website may use cookies and similar technologies to:
Keep the website functioning properly;
Remember preferences;
Understand website traffic and usage;
Improve website performance; and
Measure the effectiveness of our communications and marketing.
You may adjust your browser settings to manage or restrict cookies. Certain website functions may not work properly if cookies are disabled.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling contractual, business, accounting, legal, or regulatory requirements.
When information is no longer required, we will take reasonable steps to securely delete, destroy, anonymize, or otherwise dispose of it.
The Data Privacy Act requires personal information to be retained only for as long as necessary for the relevant purposes or other legally permitted purposes.
9. Data Security
We implement reasonable organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, or other unlawful processing.
Access to personal information is limited to individuals and service providers who reasonably require it for legitimate purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
Be informed about the processing of your personal information;
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Object to certain processing;
Withdraw consent where consent is the basis for processing;
Request deletion or blocking of personal information in appropriate circumstances;
Request data portability where applicable; and
Lodge a complaint with the National Privacy Commission.
The Data Privacy Act recognizes data-subject rights including the rights to be informed, access, and correction, as well as the right to lodge a complaint.
11. How to Exercise Your Rights
To exercise your privacy rights or ask questions about how we process your information, contact:
Data Protection Officer / Privacy Contact
SEAMLESS CREATIVES MANILA
seamlessmnl@gmail.com
To protect your information, we may need to verify your identity before processing certain requests.
We will respond to legitimate requests within the period required by applicable law.
12. Children’s Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children through our website without appropriate authorization or a lawful basis.
Where a production requires the participation of minors, any collection or processing of their personal information, images, recordings, or related documentation will be handled in accordance with applicable law and appropriate consent or authorization requirements.
13. Photography, Video, and Talent Information
As a film and commercial production agency, our projects may involve recording images, voices, performances, and other identifiable information.
The use, licensing, publication, or distribution of such materials may be governed by separate talent releases, appearance releases, production agreements, client agreements, or other project-specific documentation.
Those agreements may establish rights and permissions that are separate from this general website Privacy Policy.
14. Third-Party Websites
Our website may contain links to third-party websites and platforms.
We are not responsible for the privacy practices of those third parties. We encourage you to review their respective privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations.
The updated version will be posted on this website together with the revised "Last Updated" date.
16. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact:
SEAMLESS CREATIVES MANILA
Data Protection Officer / Privacy Contact
seamlessmnl@gmail.com
You may also contact the National Privacy Commission regarding concerns relating to the protection of your personal data.
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This Privacy Policy is a general template and should be reviewed and customized by qualified Philippine privacy/legal counsel based on the agency's actual data flows, vendors, forms, analytics tools, production practices, and business structure before publication.